Security & Protection

Your Security Is Our Priority

At Ishq Gems, we employ industry-leading security measures to protect your personal information, payment data, and transactions. Your trust and security are fundamental to everything we do.

SSL/TLS Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols, ensuring your information remains private and secure.

PCI DSS Compliant

We are PCI DSS Level 1 compliant, the highest level of certification for payment card security. Your payment information is processed securely and never stored on our servers.

Secure Data Storage

All personal and financial data is encrypted at rest using AES-256 encryption, stored in secure, access-controlled data centers with 24/7 monitoring.

Privacy Protection

We never sell your personal information. Your data is used solely for order processing, customer service, and improving your shopping experience.

Fraud Prevention

Advanced fraud detection systems monitor transactions in real-time, using machine learning algorithms to identify and prevent fraudulent activities.

Account Security

Multi-factor authentication, secure password requirements, and session management protect your account from unauthorized access.

Comprehensive Security Measures

We implement multiple layers of security to protect your data and transactions

Payment Security

  • PCI DSS Level 1 compliant payment processing
  • Tokenized payment information (we never store full card details)
  • Secure payment gateways (Stripe, PayPal)
  • 3D Secure authentication for card payments
  • Encrypted payment data transmission
  • Regular security audits and penetration testing

Data Protection

  • AES-256 encryption for data at rest
  • SSL/TLS 1.3 encryption for data in transit
  • Regular automated backups with encryption
  • Access controls and authentication requirements
  • Data minimization practices
  • Secure data deletion procedures

Account Security

  • Strong password requirements (minimum 8 characters, mixed case, numbers)
  • Two-factor authentication (2FA) available
  • Session timeout and automatic logout
  • Login attempt monitoring and account lockout
  • Email verification for account changes
  • Secure password reset procedures

Transaction Security

  • Real-time fraud detection and prevention
  • Order verification for high-value transactions
  • Secure escrow system for buyer protection
  • Encrypted communication channels
  • Transaction monitoring and alerts
  • Dispute resolution system

Web Application Security

  • Content Security Policy (CSP) prevents XSS attacks
  • HTTP Strict Transport Security (HSTS) with preload
  • X-Frame-Options prevents clickjacking attacks
  • X-Content-Type-Options prevents MIME sniffing
  • Referrer-Policy controls information leakage
  • Permissions-Policy restricts browser features

Infrastructure Security

  • AWS Cloud hosting with DDoS protection
  • CloudFront CDN with edge security
  • Regular vulnerability scanning
  • Automated security patching
  • Network segmentation and firewalls
  • 24/7 security monitoring and alerting

Security Best Practices

Help us keep your account secure by following these security recommendations

Create Strong Passwords

Use a unique, complex password for your Ishq Gems account. Include uppercase, lowercase, numbers, and special characters.

Enable Two-Factor Authentication

Add an extra layer of security by enabling 2FA. You'll receive a code on your phone or email for additional verification.

Monitor Your Account

Regularly review your account activity and order history. Report any suspicious activity immediately.

Keep Software Updated

Ensure your browser and operating system are up to date with the latest security patches.

Verify Website Security

Always check for the padlock icon (🔒) in your browser's address bar before entering sensitive information.

Be Cautious of Phishing

Never share your password or payment information via email. Ishq Gems will never ask for this information via email.

Compliance & Certifications

Industry Standards Compliance

We maintain compliance with international security and data protection standards

Security Standards

  • PCI DSS Level 1

    Payment Card Industry Data Security Standard

  • SSL/TLS 1.3

    Latest encryption protocols

  • AES-256 Encryption

    Military-grade data encryption

Data Protection

  • GDPR Compliant

    European data protection standards

  • Regular Audits

    Third-party security assessments

  • Secure Infrastructure

    24/7 monitoring and protection

Responsible Disclosure Policy

We value the security research community and encourage responsible disclosure of any vulnerabilities you may find. If you believe you have discovered a security issue in our systems, we ask that you:

  • Report the vulnerability privately to our security team
  • Allow us reasonable time to investigate and fix the issue
  • Avoid accessing or modifying other users' data
  • Do not publicly disclose until we have addressed the issue

Report a Security Concern

If you have concerns about your account security, notice suspicious activity, or believe your account has been compromised, please contact us immediately. Our security team is available to assist you.