Cookie Policy
Last updated: January 25, 2026
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our platform. This Cookie Policy explains how Ishq Gems uses cookies and similar technologies on https://ishqgems.com.
1. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the basic functioning of our website and cannot be disabled.
- Authentication: Keep you logged in during your session
- Session Management: Maintain your shopping cart contents
- Security: Protect against fraud and ensure platform security
- Load Balancing: Distribute server load for optimal performance
- CSRF Protection: Prevent cross-site request forgery attacks
Functional Cookies
These cookies enhance your experience by remembering your preferences and settings.
- Language Settings: Remember your preferred language
- Theme Preferences: Save your dark/light mode choice
- Currency Selection: Remember your preferred currency
- Wishlist: Save your favorite items
- Recently Viewed: Track items you've browsed
Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Track website usage and performance
- User Behavior: Understand how you navigate our site
- Performance Metrics: Monitor page load times and errors
- Conversion Tracking: Measure success of our marketing efforts
- A/B Testing: Test different versions of our pages
Marketing Cookies
These cookies are used to deliver personalized advertisements and track marketing campaigns.
- Advertising: Show you relevant ads based on your interests
- Retargeting: Display our ads on other websites you visit
- Social Media: Enable sharing and social media integration
- Email Marketing: Optimize email campaigns and newsletters
- Campaign Tracking: Measure effectiveness of marketing campaigns
2. Third-Party Cookies
We work with trusted third-party services that may place cookies on your device:
Google Services
- • Google Analytics
- • Google Ads
- • Google Tag Manager
- • reCAPTCHA
Payment Providers
- • Stripe
- • PayPal
- • Credit Card Processors
Social Media
- • Facebook Pixel
- • YouTube
Support & Communication
- • Live Chat Services
- • Email Marketing Tools
- • Customer Support Platforms
3. Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies
Expire when you close your browser
- • Shopping cart contents
- • Login sessions
- • Form data
Persistent Cookies
Remain on your device for a set period
- • Remember me: 30 days
- • Preferences: 1 year
- • Analytics: 2 years
4. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
- Learn more about each cookie type
Browser Settings
You can also manage cookies through your browser settings:
Chrome:
Settings → Privacy & Security → Site Settings → Cookies
Firefox:
Settings → Privacy & Security → Cookies and Site Data
Safari:
Preferences → Privacy → Manage Website Data
Edge:
Settings → Cookies and site permissions → Cookies
Opting Out of Analytics
You can opt out of Google Analytics tracking by:
- Installing the Google Analytics Opt-out Browser Add-on
- Adjusting your cookie preferences in our cookie banner
- Enabling "Do Not Track" in your browser settings
5. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our platform:
Essential Cookies
Disabling these will prevent basic functionality and you may not be able to use our platform properly.
Functional Cookies
You'll need to reset your preferences each time you visit, and some features may not work as expected.
Analytics Cookies
We won't be able to improve our platform based on usage data, but functionality won't be affected.
Marketing Cookies
You'll see less relevant advertisements and may receive duplicate marketing messages.
6. Contact Us
If you have questions about our use of cookies, please contact us:
Ishq Gems (Pvt) Ltd
Email: info@ishqgems.com
Phone: +94 76 495 9148
Address: Sri Lanka
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending you an email notification.