Cookie Policy

Cookie Policy

Last updated: November 30, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our platform. This Cookie Policy explains how Ishq Gems uses cookies and similar technologies on https://ishqgems.com.

1. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functioning of our website and cannot be disabled.

  • Authentication: Keep you logged in during your session
  • Session Management: Maintain your shopping cart contents
  • Security: Protect against fraud and ensure platform security
  • Load Balancing: Distribute server load for optimal performance
  • CSRF Protection: Prevent cross-site request forgery attacks

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

  • Language Settings: Remember your preferred language
  • Theme Preferences: Save your dark/light mode choice
  • Currency Selection: Remember your preferred currency
  • Wishlist: Save your favorite items
  • Recently Viewed: Track items you've browsed

Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • Google Analytics: Track website usage and performance
  • User Behavior: Understand how you navigate our site
  • Performance Metrics: Monitor page load times and errors
  • Conversion Tracking: Measure success of our marketing efforts
  • A/B Testing: Test different versions of our pages

Marketing Cookies

These cookies are used to deliver personalized advertisements and track marketing campaigns.

  • Advertising: Show you relevant ads based on your interests
  • Retargeting: Display our ads on other websites you visit
  • Social Media: Enable sharing and social media integration
  • Email Marketing: Optimize email campaigns and newsletters
  • Campaign Tracking: Measure effectiveness of marketing campaigns

2. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device:

Google Services

  • • Google Analytics
  • • Google Ads
  • • Google Tag Manager
  • • reCAPTCHA

Payment Providers

  • • Stripe
  • • PayPal
  • • Credit Card Processors

Social Media

  • • Facebook Pixel
  • • Instagram
  • • Twitter
  • • YouTube

Support & Communication

  • • Live Chat Services
  • • Email Marketing Tools
  • • Customer Support Platforms

3. Cookie Duration

Cookies have different lifespans depending on their purpose:

Session Cookies

Expire when you close your browser

  • • Shopping cart contents
  • • Login sessions
  • • Form data

Persistent Cookies

Remain on your device for a set period

  • • Remember me: 30 days
  • • Preferences: 1 year
  • • Analytics: 2 years

4. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Learn more about each cookie type

Browser Settings

You can also manage cookies through your browser settings:

Chrome:

Settings → Privacy & Security → Site Settings → Cookies

Firefox:

Settings → Privacy & Security → Cookies and Site Data

Safari:

Preferences → Privacy → Manage Website Data

Edge:

Settings → Cookies and site permissions → Cookies

Opting Out of Analytics

You can opt out of Google Analytics tracking by:

  • Installing the Google Analytics Opt-out Browser Add-on
  • Adjusting your cookie preferences in our cookie banner
  • Enabling "Do Not Track" in your browser settings

5. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our platform:

Essential Cookies

Disabling these will prevent basic functionality and you may not be able to use our platform properly.

Functional Cookies

You'll need to reset your preferences each time you visit, and some features may not work as expected.

Analytics Cookies

We won't be able to improve our platform based on usage data, but functionality won't be affected.

Marketing Cookies

You'll see less relevant advertisements and may receive duplicate marketing messages.

6. Contact Us

If you have questions about our use of cookies, please contact us:

Ishq (Gems Pvt) Ltd

Email: gemsishq@gmail.com

Phone: +94 76 495 9148

Address: Sri Lanka

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending you an email notification.